Privacy Policy

Welcome to SIMPLISYNC TECHNOLOGIES PRIVATE LIMITED’s

PLEASE READ THE PRIVACY POLICY CAREFULLY BEFORE ACCESSING THE WEBSITE

If you are below the age of eighteen years or are below the authority of the law then your parent or guardian is supposed to read and sign the agreement. They are the ones who have a right to post here or use their and if they do not okay it you cannot.

They are the ones with a right to use this platform or avail of their services, and if they do not okay it then you cannot do so.

These terms apply to everyone who accesses any of the services available from SIMPLISYNC TECHNOLOGIES PRIVATE LIMITED’s website or related web applications, including viewing ads anywhere online and using the various features provided by this company. When you use the platform, you agree to the terms within these policies and will abide by them each time you engage in the services.

If you do not accept those terms, you may not use the platform or any services offered by it. Thus, by continuing any and all usage of this site, you also agree to any and all current and future policy adjustments of SIMPLISYNC TECHNOLOGIES, including but not limited to the terms of service of the current or revised policies on the Internet site.

Please check this page occasionally as we modify our terms from time to time. This means when you want to connect and be active on our platform, you must regularly look into policies and do not not violate any of them.

According to the Information Technology Act, of 2000, this is an electronic record document. It is computer-generated as soon as it is complete; it does not have to be a physical or electronic signature to be considered valid.

Changes also inform you to your rights as well as obligations when you using our services. If you have any doubts or need more information about of the terms above or below, please do not hesitate to put the question. That is why if you using continue our platform after reading this, it will indicate that you agree with the updated version or upcoming version of the policies, so keep up-to-date!

This privacy policy explains:

  • The information we process about you—the sort of information we acquire when you interact with our services.
  • That is how we use it—how your information assists in enhancing our service delivery and being useful to you.
  • How you can update or correct your information—the procedures we have in place for change if the details that are provided for us are inaccurate.
  • Your right to opt out of some practices or receiving information we collect—ways you can tell us that you do not want to provide information to us.

The policy of company applies to any data and information which you give to us through the web, by email, phone call, or any other form of communication you may have with Simplisync.

We are open to discuss Just contact us. Your privacy is important for our company We advised you to read the full policy of our company, so here is quick overview of the key points:

  • Who we are: This policy tells you about SIMPLISYNC, the company with products and services developed and proposed by SIMPLISYNC TECHNOLOGIES PRIVATE LIMITED, a company incorporated under the Companies Act of 2013, treats your personal data. We have our offices in H.NO. 18, GALI NO. 1-B, Garhi Harsaru, Garhi Harsaru, Gurgaon, 122505, Haryana
  • How we collect and use your data: Because it depends on how you connect to us, and what kind of relationship we have will not be the same.
    1. Visitor: If you visit our website, www.simplisync.com
    2. Customer: If you avail of any of our products or services.
    3. User: If you are our customer, being an employee, an agent, or a representative engaging our services on behalf of a customer.
    4. Depending on your status as a Visitor, Customer, or User, the type of data we collect and our use of it may be different.
  • Terms and Conditions: This privacy policy forms a single part of the overall agreement and should be read as such in conjunction with our Terms of Service.
  • Voluntary Data Submission: We want to inform you that any information that you provide to us may be used by you voluntarily and based on your discretion. Some information must be given to get particular benefits or learn more about the products we offer.
  • Your Rights:This policy covers the use of your personal data which you relay to us in accordance with data protection policy. If you do not agree to the terms then it is advised that you do not use this site, the application, or any associated platforms.

Information We Collect and How We Use It
User Type Data We Collect How We Use It
Visitor (Browsing the website)
  • IP Address
  • Location
  • Website behavior (pages visited, time spent, etc.)
  • Device details (model, OS)
  • Cookies and Web Beacon data
  • Datarom third parties (with your consent)
  • Analyze your activity to `improve your experience
  • Send newsletters or promotional emails (if you provide your contact info)
  • Re-target ads through platforms like Google and Facebook
Customer(Using our services)
  • Name, phone number, email, organization details
  • IP Address, location
  • Representative’s name and email (if signing up on behalf of the organization)
  • Payment details to assess financial eligibility and prevent fraud
  • Facilitate account creation and service delivery
  • Process payments securely through a third-party provider
  • Send emails or newsletters about services (with your consent)
User (Customer’s representative or employee)
  • Name, phone number, email, organization details
  • IP Address, location (unless turned off on the app)
  • Calendar details
  • Website/App behavior and feature usage
  • Device details (model, OS)
  • Cookies and Web Beacon data
  • Data from third parties (with your consent)
  • SMS and call logs with leads (if enabled)
  • Email data for syncing lead information (if enabled)
  • Deliver services and improve functionality
  • Provide troubleshooting support (may temporarily record your session)
  • Send product updates and service notifications
  • Use anonymous data to improve service usability
  • Ensure SMS, call, and email data are only used for business purposes when enabled
Purpose of Accessing Call Log Data:

SimpliSync seeks permission to access your call logs to support the following objectives:

  • Lead Management: To track communications between educational institutions and potential students, facilitating effective follow-up actions.
  • Conversion Tracking: To evaluate the status and success of calls to leads, gauge lead interest, and refine communication approaches.
  • Service Improvement: To offer data insights and performance metrics that aid organizations in enhancing their outreach and conversion strategies.
  • SimpliSync will only access call logs with your explicit consent. The data will strictly be used for lead management purposes, in alignment with this policy, and not for any unrelated purposes.
Tools We Use and Their Functions
Tool What It Does What It Won’t Do
Cookies Cookies are small text files that websites store on your device to track your activities. They help save your login details and show you content that interests you. Most browsers accept cookies automatically, but you can change your settings to block them if you prefer. Cookies won’t collect personal information that can identify you.
Web Beacon A web beacon (also called a pixel tag) is a tiny tracker used on web pages and emails. It checks if you’ve accessed certain content and monitors your behavior, but it doesn’t get stored on your device. Web beacons won’t download any harmful software or viruses.
Field Force Location Tracking If your organization chooses to enable it, theSimplisync app tracks your location during working hours. It records where you are when you check in and check out and updates your location every 30 minutes while the app is running. This helps your organization see where its field agents are working. Tracking stops once you check out of the app. This feature won’t gather personal information beyond your location and activity.
Google Calendar Access This feature syncs follow-up events from theSimplisync app to Google Calendar. You’ll get reminders before your scheduled events. You can turn this feature off anytime in the app if you want. It won’t collect personal data from your calendar that isn’t related to your follow-up events.

Any data which is collect from you will be kept by our company. kept your personal data as long as we need it to use to make smooth operationals or in legal reasons. for example can enhancing our services for you, tackling technical related challenges with or other stakeholders, and resolving or solve all sorts of conflicts.

If you request that we erase or otherwise delete your information, we might still retain some or all of it under legal obligations we are subject to, or protection of our rights, or other legitimate commercial purposes such as resolving disputes and implementing our agreements.

We respect your right to privacy and we only process your data for the shortest time possible.

To the Customers: get SORE Massages is born to provide more important information for customers.

If you are a customer, please note the following:

It is up to you to let your leads know how we (on your behalf) collect and store their information whenever they are using our services. It must be done in compliance with the laws that govern the operation of the business.

If you choose not to continue using our services, all the information you placed or gathered here (regarding your leads) will be removed from our site or database except when the law prohibits us from doing it.

Types of tracking provided by Our Advertising Partners

In cases where you have specifically provided to us your consent, the data may be disclosed to the advertising partners. It enables them to follow your movement and give you personalised ads for our services without revealing your identity.

Tools Used by Our Customers

As a customer in our system, you can integrate ourselves or third-party instruments in your website or in our application. If you do, then it’s your obligation to make your leads know about the data collected by those instruments, how it is used and the integers of policies governing the same.

The following paper examines different cases where the sharing of information with third parties was involved.

In our day to day activities we may contract out some sub-parts of our services to third party service providers. Consequently, the administration of such products may require us to release your data to the following parties. In fact, all such third parties that come into contact with your information have non-disclosure agreements with us.

Links to Third-Party Websites

There might be links to third-party websites or apps at our website or in our app for advertising or to provide you with the materials. It is important that we do not control these thirdparty sites. If you are going to visit them and give them any information, do it only after reading their policy, because you are no longer protected by our policy.

Compelled Disclosure

We will need to release your data in case of legal obligations, including a subpoena or law enforcement investigation. We might disclose your information for the following reasons:

  • For everyone’s safety, ourselves included you, in issues such as national security or criminal case.
  • To investigate fraud, or any violations of the policies implemented in faculties or schools.
  • In case there is a case and legal proceeding against Simplisync or its staff.
  • To protect our legal rights.
You Must Protect Your Personal Information

It’s well known that at SIMPLISYNC TECHNOLOGIES PRIVATE LIMITED., your data privacy is a matter of paramount importance to us. Cloud hosting is done from safe providers such as Amazon Cloud hosting services, which provide high-security measures. To also provide security to the connections we make for accessing the data, we also employ SSL encryption.

For your account more security, the password is the very first DMZ that defends your account from a stranger. Your passwords must be hard to guess by any one,do not share your passwords .when you finished your work please lot out from the device

Changes to Our Privacy Policy

We want to suggest you to visit this page regularly to being updated about how we use and process your data. Privacy Policy may updated in future ,and the changes will be poasted on this page.

Access Fine Location

To capture the user’s location when they check in or check out.

Access Coarse Location

To capture the user’s approximate location when they check in or check out. This feature takes place in case the ‘fine location’ could not be accessed.

Vibrate

To vibrate the phone during an incoming call.

call phone

To redirect the user on their mobile device’s dialer, in order to help them initiate a call from the application.

Notification

This permission is required to show the push notifications to the user.

Foreground service

This helps the user to be able to get notified and receive a call even when the application is not open.

Read phone state

It helps the application read the sim card and network status to detect if the call is in progress or not.

Process outgoing call

To perform outgoing calls.

READ_CALL_LOG (Sensitive data collection) Purpose:

The app maintains the record of outgoing, incoming, unanswered and missed calls by fetching the data from the user’s call log (The app fetches the phone call log data for the calls made by the application only), using the READ_CALL_LOG functionality. The user needs to allow the app for READ_CALL_LOG permission to avail the call management feature, which is a very important part of the core functionality of the application. Maintaining the record of calls made, total failed attempts, total successful attempts is an essential part for any lead generation CRM. The attempts are of no use until we let the user keep the record of call attempts and their status for their future reference.

Your Privacy Choices

if you do not wish your information to be passed on to third parties, we’ll respect your wish It helps you to decide whether you should be receiving messages, promotions, or information being relayed through your preferred device or not. If you want to delete your personal information, you can request this by emailing us at simplisync.ai@gmail.com or call us at +91-702-703-3073 with your name, email address, and phone number. We’ll process your request within 30 days.

You can also write to us at: SIMPLISYNC TECHNOLOGIES PRIVATE LIMITED H.NO. 18, GALI NO. 1-B, Garhi Harsaru, Garhi Harsaru, Gurgaon, 122505, Haryana